All bookings need a valid credit/bank card during the time of sign in.
What’s sign inOrexamine out time?
Sign in is 3pm/ checkout is 12 noon.
What is the resort fee?
No, we don’t charge a resort fee.
Would you allow smoking on property? Within the rooms?
We’re one hundredPercent non-smoking hotel.
Just how much would you charge for top speed/wireless Access to the internet?
Complimentary Fundamental Wi-Fi for those hotel visitors.
Have you got a health club? What sort of equipment is there? Do you know the hrs?
Yes, there exists a 24-hour free workout facility featuring treadmill, stationary bicycles and dumbells.
Would you offer room service? Do you know the hrs?
Room services are provided in the hotel’s restaurant Café en Presse hrs come from 7:30am-9:30 pm on weekdays, and eight:30am-9:00pm on weekends.
Have you got a business center?
Yes, there exists a 24-hour business center provided with data ports and dealing space (nominal fee). Printing, fax, copy services can be found 24-hrs although the Front Desk. (nominal fee).
Have you got a pool?
No we don’t possess a pool on property. Visitors who would like to choose a go swimming should contact the concierge for local facilities.
How do you arrive at the hotel?
Please visit our Maps & Directions page.
Would you offer free taxi in the airport terminal?
We don’t provide a complimentary taxi. Please visit our Maps & Directions page or contact the concierge for transportation assistance.
What exactly are your mix roads?
We’re found on Grant St and Plant St.
Have you got onsite parking? Just how much is parking? Could it be incorporated within my room rate?
Yes, we provide valet parking in the hotel for $58 per vehicle every night with out and in rights. We provide a 25% discount on hybrid vehicles. The parking charge is the one other charge towards the room rate and isn’t incorporated unless of course otherwise noted within the package.
Will your rooms allow rollaways/cribs/playards? What is the charge?
Some rooms accommodate rollaway beds, readily available for a $25 fee. Cribs are totally free.
I booked online apart from your accommodation website and I have to create a switch to my reservation. How do you do that?
You have to contact the funnel by which you’ve made your reservation.
What’s your cancellation/deposit policy?
We must have a charge card during the time of booking. You have to cancel by 3 p.m. local hotel time 2 days before your scheduled arrival to prevent electric power charge of 1 night’s room and tax for your card. Please be aware that for special rates, packages and certain seasons, this insurance policy is susceptible to change.
What’s the minimum age requirement to check on in to the room?
Special rules may make an application for visitors younger than 18. This varies by hotel so please contact your accommodation for more information before you make a reservation.
Is my ID/passport needed at sign in?
We all do require presentation of the valid government-issued identification during the time of check-in.
Have you got accessible rooms?
Yes, we’ve accessible rooms. These rooms include modified bathtubs with bars and added facility.
Have you got an earlier departure fee?
Yes, an earlier departure fee in some as much as one night’s room and tax may apply.
Do you know the hrs from the restaurant/bar/lounge?
Hrs for dining in Café en Presse are:
Breakfast Monday – Friday 7:30am – 10:00 am, Saturday – Sunday 8:00am – 11:30am
Brunch Saturday – Sunday 11:30am – 4:00pm
Lunch Monday – Friday 11:30am – 2:30pm
Dinner Monday – Thursday 5:30 pm – 9:00 pm, Friday – Sunday 5:30pm – 9:00pm
I’ve questions regarding my bill. That do I call?
You might contact your accommodation at 1-415-394-0500 and request the accounting department.
What types of payment are recognized to cover my room?
We accept all major charge cards. Whenever you check to the hotel, we’ll contain the full room and tax total, plus $100 for just about any incurred incidental charges. If you work with debit cards, this hold is going to be released from your bank account within 7-ten days after take a look at, based on your bank’s procedures and policies. We don’t accept checks. We must have a significant charge card and matching I.D. for payment at sign in.
Are pets permitted? Exist limitations for weight, height or types?
Yes, we’re a dog friendly hotel. There’s a $100 + tax fee per pet, no weight restriction.
Have you got pet free rooms for individuals with allergic reactions?
Yes, we’ve designated pet-friendly floors.
Have you got pet sitting or dog walking services?
We don’t provide pet sitting or dog walking services on property however, we’ve strategies for outdoors parties in a charge.
What lengths is it necessary to walk to consider your dog out?
We’re located 1.6 mi in the nearest off-leash dog park (Jefferson Square)
I would like flowers, chocolates, champagne, gifts delivered to the area. How do you do that?
Our concierge team is going to be delighted to make special plans for you personally. Refer to them as directly at 1-415-394-0500.